Customer Comments and Feedback

As companies grow larger and larger, the importance of customer satisfaction is often overlooked – Not so with Carter’s My Plumber.  Please help us maintain our high standard of quality by indicating how satisfied you are with the following aspects of the service you received.

1. Courtesy & friendliness of phone representative:

 Very Satisfied

 Satisfied

 Dissatisfied

2. Scheduling of your service call:

 Very Satisfied

 Satisfied

 Dissatisfied

3. Arrival time of service technician:

 Very Satisfied

 Satisfied

 Dissatisfied

4. Courtesy & friendliness of service technician:

 Very Satisfied

 Satisfied

 Dissatisfied

5. Workmanship and quality:

 Very Satisfied

 Satisfied

 Dissatisfied

6. Would you use Carter’s My Plumber again?

 Yes

 No

How did you hear about us?

 Yellow Pages

 Newspaper

 Radio

 Direct Mail

 Suggested by Others

 Repeat Customer

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