Licensed Plumber LICENSE #CO88900054
Call For a Licensed Plumber: (317) 859-9999

As a homeowner, one of the last things you want is a flooded basement. Basement flooding happens for any number of reasons, from severe rain to ruptured pipes, but thankfully there are several ways you can stave off disaster. For many homeowners, the best line of defense is a good sump pump.

Of course, simply installing a sump pump isn’t the end of it. You’ll also need to be attentive to your sump pump, ensuring it’s properly maintained and working the way it’s supposed to. And if you experience sump pump failure, it’s vital to call a professional plumber ASAP.

In addition to providing sump pump installation in Indianapolis, Carter’s My Plumber also has a wealth of expertise regarding sump pumps. We’re happy to help if you ever experience an issue, helping you avert any undue damage to your basement or foundation. In the meantime, consider some of the most common issues that sump pumps can experience.

Sump Pump

What are the Most Common Issues with Sump Pumps?

These are some of the reasons for sump pump failure that we see most frequently in the Indianapolis area.

1) Your sump pump is overwhelmed.

The issue may be that your sump pump is getting hit with far too great a flood, including volumes of water beyond what it can bear. When it comes to keeping your basement floor nice and dry, it’s vital to have the right type of sump pump in place, which means not just high quality but also high capacity.

2) You have no water in the sump pit.

If you notice that there’s no water in the sump pit, it likely means one of two things. First, it might mean that your sump pump simply wasn’t installed properly. Two, it could mean that your pump has become disconnected from the discharge lines. Either way, you’ll want to enlist the expertise of a professional plumber. Our technicians are always ready to provide a solution should you ever find that your sump pit water level is too low.

3) You’ve got clogs in your sump pump or switches.

All too often, we enter homes that have sump pumps without lids. The lack of a lid means your sump pump will become clogged and dirty over time. Eventually, it will stop working altogether. To avoid this issue, we recommend having your sump pump sealed with an airtight lid. And if you do experience a clog in your drains or switches, talk to a sump pump installation and repair technician to determine what your options are.

4) The discharge pipe is clogged or frozen.

Your sump pump should have a discharge line where it expels any water that it collects. If that line becomes frozen or clogged, the entire system will cease to function the way it’s supposed to. Be sure you keep the space around the discharge line clear yet covered, ensuring nothing gets in the way or obstructs the flow of water.

5) You’ve lost power.

Naturally, your sump pump needs power in order for its motor to work properly. If your home experiences a power outage or a circuit breaker trips, and if you have a sump pump without battery backup, then your home could be very vulnerable to burst pipes or heavy rains. Having a backup sump pump can be wise, especially if your redundant backup pumps come with battery mode. A backup generator can also be powerful for averting basement floods.

6) Your sump pump is running all the time.

If you find that your sump pump is running all the time, whether it’s actually needed or not, there are a few common culprits. These include:

  • You have faulty float switches.
  • Your sump pump system is inappropriately sized.
  • The check valve is broken or missing.

Regular maintenance is essential for identifying these issues, and for addressing problems before they get out of hand. Our team is ready to address any plumbing question, including inquiries about sump pump maintenance.

Frequently Asked Questions

What is a common defect in a sump pump?

The most common defect is going to be the switch failing.

What is the most common reason for sump pump failure?

The most common failure is going to be age or the pump was not sized properly and got overworked.

How do you diagnose a sump pump problem?

If there is power to the sump pump and it’s not pumping it’s most likely bad and needs to be replaced.

When should I worry about my sump pump?

We recommend having a sump pump stress test performed yearly to make sure your pump is working.

Can a sump pump be repaired?

A pump in a residential application usually needs to be replaced.

What is the life of a sump pump?

The typical lifespan of a sump pump is three to five years. After that, you’ll want to start looking into a new device to keep your basement dry.

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


Instagram

Schedule Your Appointment Now

  • MM slash DD slash YYYY

Happy 3 Year Work Anniversary to our water/sewer team leader, Matt! 💦

This guy is a team player, skilled in the trade, dedicated to our customers, and passionate about mentoring the next generation of tradesmen! 3 years have flown & we're excited for continued growth in the years to come! 💪⭐👑🛠

If Matt is at your home this week, give him a big pat on the back, he deserves it! Thanks for all you do, Matt! 317-859-9999
HAPPY THURSDAY! 

Get on the books before the weekend hits! 317-859-9999 
👑👑👑
Now that we've caught a break from the rain, we want to give a shoutout to our team for their hard work last weekend! 💪

It was a RECORD weekend and our crew handled it with stride. Our CSR, Tonya, took somewhere between 200-300 calls!!! S/O to Luke Schreiber, Josh Schneider, Elijah Wiggin, Jarred Graves, Gabriel Smithers, and Peyton Sant who worked TOGETHER as a team to make sure one another & our customers were taken care of!!!!! 💦

THANK YOU ⭐⭐⭐⭐⭐
Happy Anniversary to one of our apprentice plumbers, Wes! 2 years have flown by with you on TEAM CARTER! 💪

This guy has a get-it-done type of attitude, he's a team player, and demonstrates great craftsmanship with EVERY job. His ⭐⭐⭐⭐⭐ reviews & customer requests speak for his customer service, too! 

Thanks for all you do, Wes! We're so excited for your future in the trades. Call Carters at 317-859-9999 and ask for Wes, you won't be disappointed! 💪🛠💦
We've got to look at it this way, right? We hope your home is in tact and your basement is dry! But if not, we're ready to help. 

Call us at 317-859-9999- spots are filling up! 💦
This week's episode of PLUMBER'S POSE- The handstand! 🛠 
We're impressed. What about you? 

317-859-9999
Happy Anniversary to one of our apprentice plumbers, Gavin! ⭐💪

This guy is eager to learn, always willing to lend a helping hand, and has a bright future in the trades! We're so excited to see you continue to grow & even more grateful you're on TEAM CARTER! 

If Gavin is in your home this week, give him a pat on the back! Thanks for all you do, Gavin! 💦🛠
317-859-9999
Plumbing is easy, anyone can do it!!!!! DIY is the way to go!!!!!

APRIL FOOLS!!!!!!
 Give us a call and don't make your plumbing a joke. ⭐⭐⭐⭐⭐
HAPPY FRIDAY! Team work makes the dreams work. 

317-859-9999 💪
Three generations- Three generations of serving our customers and our community. Three generations of a trade that runs DEEP. Three generations of a passion turned family business. 

Call Carter's My Plumber & see what it's like to be a part of the family! 317-859-9999 💦🛠👑⭐
Happy 3 Year Work Anniversary to one our apprentice plumbers, Jacob! 🛠💦💪

This guy is eager to learn & succeed, full of positivity, works hard, and always makes sure the customer is taken care of! He's a great technician & an ever better GUY! We're so grateful he's on the crew! 

If Jacob is in your home this week, give him a big CONGRATS! ⭐
317-371-8246
IT'S FRIDAY! 💦

The water is hot & it's almost 5 o'clock! 
317-859-9999
Looking for a career change? A profession that's here to stay? A work place to call home? Visit us online to see our available positions! We'd love to have you as a part of our TEAM.
Happy 3 Year Work Anniversary to one of our apprentice plumbers, Peyton! Three years have flown with you on our team! 

This guy is hardworking, has a positive attitude, and truly goes the extra mile to take care of our customers. 

If Peyton is in your home this week, give him a pat on the back! Thanks for all you do & congrats, Peyton! 317-859-9999 💪🛠💦
Happy 5 Year Work Anniversary to our excavation team lead, Phillip! 5 years have flown by and we're so grateful you're on our team. 🛠

This guy is honest, hardworking, and dependable. He's positive and always willing to lend a helping hand. We hit the jackpot with this guy on our crew. Thanks for all you do, Phillip! 

If he's in your yard this week, give him a pat on the back! 
317-859-9999 👑💪⭐
Would you look at that truck? Give us a call and it can be in your drive today! 317-859-9999 👑
Hang tight, brighter days are coming !!!!! 

317-859-9999
Happy Work Anniversary to our Sales Manager, Joedy! 23 years total with Carters & 10 consecutive years with the current crew! 💪

Joedy is such a big part of our team. If you're a customer of Carters, it's likely you know and love this guy. He's skilled in the trade, loves people, brings the fun to the office, and works HARD! 

We're SOOO grateful he's part of our team! Here's to many more, Joedy. Thanks for all you do! 317-859-9999
Happy Valentine's Day! CALL US ;) 

317-859-9999